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MTN Knysna

3 reviews (0/5)
Long Street, Woodmill Lane Shopping Centre, Knysna, Western Cape, South Africa
083 869 1558

A global communications partner and world-class cellular network.
As a major communications company, MTN is focused on the African continent. We believe that through access to communication, comes economic empowerment.

Areas covered:

RandburgRandburg

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Related Industries:

Business Services, Telecommunications Services

MTN Knysna


Would you recommend MTN Knysna?

RECENT REVIEWS


by need to be trained. It should not take a customer to tell them that escalating a problem is useless when done on weekends as the departments dealing with this are closed on weekends. So instead of saying that 'your problem has been escalated (saturday 9am) and I will call you when it's sorted out' SAY 'OUR DEPARTMENT THAT DEALS WITH THIS ISSUE IS NOT OPEN ON WEEKENDS SO THE EARLIEST I CAN HELP YOU WITH THIS IS ON THE NEXT WORKING DAY'

by need to be trained. It should not take a customer to tell them that escalating a problem is useless when done on weekends as the departments dealing with this are closed on weekends. So instead of say ...read more »


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by Not recomend MTN anywhere

They offer you contract over the phone and dont deliver the handset. They keep on debiting you and not responding to your query. They dont attend to complains. they just ignore you and don't escalate to management when you ask for a senior manager

Terrible

by Not recomend MTN anywhere

They offer you contract over the phone and dont deliver the handset. They keep on debiting you and not responding to your query. They dont attend to complains. t
...read more »


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by i have never seen such poor services like i have experienced MTN knysna two ..... long weeks to get a new phone how can it be where is this country going to ?


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