Reviews submitted to VavaVox are analysed against a set of data points called pillars that are specific to your industry. Each of your company’s branches can be evaluated by plotting customer satisfaction along each pillar. VavaVox collects this information into management reports – giving you the opportunity to track trends per branch.
World-renowned net promoter score calculated in real-time.
Would you recommend the provider to a friend or family member?
Fair value + fair treatment
For someone to recommend your business or service, the recommendee need to know that the business will give fair treatment and fair value for money in order to put their name to it. Fair value for money means, right quality at the right price.
Innovate by listening
The customer may not always be right, but listening to their opinions can help you to identify areas for improvement, growth and innovation.
92% of all customers trust other peoples’ opinions about a company, service or product
Recommending providers via social media is today’s version of chatting with neighbours over white picket fences. With all the tweeting, bleating and blogging online, it’s an opportunity to use word-of-mouth as a marketing tool, so you can lead the flock.